Shipping Policy

Each piece is carefully inspected and packed before it leaves Navina.

Order Preparation

In stock orders are generally prepared within 2 to 4 business days. If we cannot ship within that time, we will contact you with an updated estimate and the option to cancel for a full refund.

Shipping and Tracking

Complimentary standard shipping is included on orders shipped within the United States. Available delivery options and any expedited charges are shown at checkout.

Tracking information is provided when your order ships. We may choose the carrier and service based on the destination and value of the order. Some orders may be insured and may require an adult signature or additional address verification.

Address Changes

Please review your shipping address before placing your order. If a correction is needed, contact us as soon as possible through our Contact page. We cannot guarantee that an address can be changed after an order has shipped.

Damage or Delivery Concerns

If a package arrives damaged, appears to be lost, or is marked delivered but cannot be located, contact us promptly through our Contact page. Please keep the item, packaging, and shipping materials. Photographs may be needed so we can assist with the carrier claim.

This policy does not limit any rights that cannot legally be limited.