Refund Policy

We want you to feel confident in your purchase. Please review the full listing, including every photograph, measurement, condition note, included component, and attribution statement, before placing your order. If a detail is important to you, contact us before purchasing.

Requesting a Return

To request a return, contact us through our Contact page within 7 calendar days of confirmed delivery. Please do not send an item back until you receive return instructions.

Return Condition

Returned pieces must be in the condition received and must include all components, documentation, and packaging. Please do not clean, polish, resize, repair, alter, or remove stones, findings, or other components.

Handmade pieces may show individual variation in symmetry, texture, stone setting, stamp placement, and finish. Vintage pieces may retain natural patina, age related wear, earlier repairs, or replacement components. These characteristics are not considered defects when they are described or visible in the listing.

Return Shipping and Refunds

Customers are responsible for tracked and insured return shipping unless an item arrived damaged or was materially different from its listing. Approved refunds are issued to the original payment method after the returned item has been received and inspected. Original expedited shipping charges, if any, are not refundable except where required by law.

Custom, altered, or resized items and gift cards are not returnable except where required by law.

Damaged or Misdescribed Items

If an item arrives damaged or is materially different from its listing, contact us promptly through our Contact page. Please include photographs of the item and packaging so we can review the concern.

This policy does not limit any rights that cannot legally be limited.